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      1 // Copyright 2013 The Chromium Authors. All rights reserved.
      2 // Use of this source code is governed by a BSD-style license that can be
      3 // found in the LICENSE file.
      4 
      5 #include "chrome/installer/util/user_experiment.h"
      6 
      7 #include <windows.h>
      8 #include <sddl.h>
      9 #include <wtsapi32.h>
     10 #include <vector>
     11 
     12 #include "base/command_line.h"
     13 #include "base/files/file_path.h"
     14 #include "base/path_service.h"
     15 #include "base/process/launch.h"
     16 #include "base/rand_util.h"
     17 #include "base/strings/string_number_conversions.h"
     18 #include "base/strings/string_split.h"
     19 #include "base/strings/string_util.h"
     20 #include "base/strings/utf_string_conversions.h"
     21 #include "base/win/scoped_handle.h"
     22 #include "base/win/windows_version.h"
     23 #include "chrome/common/attrition_experiments.h"
     24 #include "chrome/common/chrome_paths.h"
     25 #include "chrome/common/chrome_result_codes.h"
     26 #include "chrome/common/chrome_switches.h"
     27 #include "chrome/installer/util/browser_distribution.h"
     28 #include "chrome/installer/util/google_update_constants.h"
     29 #include "chrome/installer/util/google_update_settings.h"
     30 #include "chrome/installer/util/helper.h"
     31 #include "chrome/installer/util/install_util.h"
     32 #include "chrome/installer/util/product.h"
     33 #include "content/public/common/result_codes.h"
     34 
     35 #pragma comment(lib, "wtsapi32.lib")
     36 
     37 namespace installer {
     38 
     39 namespace {
     40 
     41 // The following strings are the possible outcomes of the toast experiment
     42 // as recorded in the |client| field.
     43 const wchar_t kToastExpControlGroup[] =        L"01";
     44 const wchar_t kToastExpCancelGroup[] =         L"02";
     45 const wchar_t kToastExpUninstallGroup[] =      L"04";
     46 const wchar_t kToastExpTriesOkGroup[] =        L"18";
     47 const wchar_t kToastExpTriesErrorGroup[] =     L"28";
     48 const wchar_t kToastActiveGroup[] =            L"40";
     49 const wchar_t kToastUDDirFailure[] =           L"40";
     50 const wchar_t kToastExpBaseGroup[] =           L"80";
     51 
     52 // Substitute the locale parameter in uninstall URL with whatever
     53 // Google Update tells us is the locale. In case we fail to find
     54 // the locale, we use US English.
     55 base::string16 LocalizeUrl(const wchar_t* url) {
     56   base::string16 language;
     57   if (!GoogleUpdateSettings::GetLanguage(&language))
     58     language = L"en-US";  // Default to US English.
     59   return ReplaceStringPlaceholders(url, language.c_str(), NULL);
     60 }
     61 
     62 base::string16 GetWelcomeBackUrl() {
     63   const wchar_t kWelcomeUrl[] = L"http://www.google.com/chrome/intl/$1/"
     64                                 L"welcomeback-new.html";
     65   return LocalizeUrl(kWelcomeUrl);
     66 }
     67 
     68 // Converts FILETIME to hours. FILETIME times are absolute times in
     69 // 100 nanosecond units. For example 5:30 pm of June 15, 2009 is 3580464.
     70 int FileTimeToHours(const FILETIME& time) {
     71   const ULONGLONG k100sNanoSecsToHours = 10000000LL * 60 * 60;
     72   ULARGE_INTEGER uli = {time.dwLowDateTime, time.dwHighDateTime};
     73   return static_cast<int>(uli.QuadPart / k100sNanoSecsToHours);
     74 }
     75 
     76 // Returns the directory last write time in hours since January 1, 1601.
     77 // Returns -1 if there was an error retrieving the directory time.
     78 int GetDirectoryWriteTimeInHours(const wchar_t* path) {
     79   // To open a directory you need to pass FILE_FLAG_BACKUP_SEMANTICS.
     80   DWORD share = FILE_SHARE_READ | FILE_SHARE_WRITE | FILE_SHARE_DELETE;
     81   base::win::ScopedHandle file(::CreateFileW(path, 0, share, NULL,
     82       OPEN_EXISTING, FILE_FLAG_BACKUP_SEMANTICS, NULL));
     83   if (!file.IsValid())
     84     return -1;
     85 
     86   FILETIME time;
     87   return ::GetFileTime(file.Get(), NULL, NULL, &time) ?
     88       FileTimeToHours(time) : -1;
     89 }
     90 
     91 // Returns the time in hours since the last write to the user data directory.
     92 // A return value of 14 means that the directory was last written 14 hours ago.
     93 // Returns -1 if there was an error retrieving the directory.
     94 int GetUserDataDirectoryWriteAgeInHours() {
     95   base::FilePath user_data_dir;
     96   if (!PathService::Get(chrome::DIR_USER_DATA, &user_data_dir))
     97     return -1;
     98   int dir_time = GetDirectoryWriteTimeInHours(user_data_dir.value().c_str());
     99   if (dir_time < 0)
    100     return dir_time;
    101   FILETIME time;
    102   GetSystemTimeAsFileTime(&time);
    103   int now_time = FileTimeToHours(time);
    104   if (dir_time >= now_time)
    105     return 0;
    106   return (now_time - dir_time);
    107 }
    108 
    109 // Launches setup.exe (located at |setup_path|) with |cmd_line|.
    110 // If system_level_toast is true, appends --system-level-toast.
    111 // If handle to experiment result key was given at startup, re-add it.
    112 // Does not wait for the process to terminate.
    113 // |cmd_line| may be modified as a result of this call.
    114 bool LaunchSetup(CommandLine* cmd_line, bool system_level_toast) {
    115   const CommandLine& current_cmd_line = *CommandLine::ForCurrentProcess();
    116 
    117   // Propagate --verbose-logging to the invoked setup.exe.
    118   if (current_cmd_line.HasSwitch(switches::kVerboseLogging))
    119     cmd_line->AppendSwitch(switches::kVerboseLogging);
    120 
    121   // Re-add the system level toast flag.
    122   if (system_level_toast) {
    123     cmd_line->AppendSwitch(switches::kSystemLevel);
    124     cmd_line->AppendSwitch(switches::kSystemLevelToast);
    125 
    126     // Re-add the toast result key. We need to do this because Setup running as
    127     // system passes the key to Setup running as user, but that child process
    128     // does not perform the actual toasting, it launches another Setup (as user)
    129     // to do so. That is the process that needs the key.
    130     std::string key(switches::kToastResultsKey);
    131     std::string toast_key = current_cmd_line.GetSwitchValueASCII(key);
    132     if (!toast_key.empty()) {
    133       cmd_line->AppendSwitchASCII(key, toast_key);
    134 
    135       // Use handle inheritance to make sure the duplicated toast results key
    136       // gets inherited by the child process.
    137       base::LaunchOptions options;
    138       options.inherit_handles = true;
    139       return base::LaunchProcess(*cmd_line, options, NULL);
    140     }
    141   }
    142 
    143   return base::LaunchProcess(*cmd_line, base::LaunchOptions(), NULL);
    144 }
    145 
    146 // For System level installs, setup.exe lives in the system temp, which
    147 // is normally c:\windows\temp. In many cases files inside this folder
    148 // are not accessible for execution by regular user accounts.
    149 // This function changes the permissions so that any authenticated user
    150 // can launch |exe| later on. This function should only be called if the
    151 // code is running at the system level.
    152 bool FixDACLsForExecute(const base::FilePath& exe) {
    153   // The general strategy to is to add an ACE to the exe DACL the quick
    154   // and dirty way: a) read the DACL b) convert it to sddl string c) add the
    155   // new ACE to the string d) convert sddl string back to DACL and finally
    156   // e) write new dacl.
    157   char buff[1024];
    158   DWORD len = sizeof(buff);
    159   PSECURITY_DESCRIPTOR sd = reinterpret_cast<PSECURITY_DESCRIPTOR>(buff);
    160   if (!::GetFileSecurityW(exe.value().c_str(), DACL_SECURITY_INFORMATION,
    161                           sd, len, &len)) {
    162     return false;
    163   }
    164   wchar_t* sddl = 0;
    165   if (!::ConvertSecurityDescriptorToStringSecurityDescriptorW(sd,
    166       SDDL_REVISION_1, DACL_SECURITY_INFORMATION, &sddl, NULL))
    167     return false;
    168   base::string16 new_sddl(sddl);
    169   ::LocalFree(sddl);
    170   sd = NULL;
    171   // See MSDN for the  security descriptor definition language (SDDL) syntax,
    172   // in our case we add "A;" generic read 'GR' and generic execute 'GX' for
    173   // the nt\authenticated_users 'AU' group, that becomes:
    174   const wchar_t kAllowACE[] = L"(A;;GRGX;;;AU)";
    175   // We should check that there are no special ACES for the group we
    176   // are interested, which is nt\authenticated_users.
    177   if (base::string16::npos != new_sddl.find(L";AU)"))
    178     return false;
    179   // Specific ACEs (not inherited) need to go to the front. It is ok if we
    180   // are the very first one.
    181   size_t pos_insert = new_sddl.find(L"(");
    182   if (base::string16::npos == pos_insert)
    183     return false;
    184   // All good, time to change the dacl.
    185   new_sddl.insert(pos_insert, kAllowACE);
    186   if (!::ConvertStringSecurityDescriptorToSecurityDescriptorW(new_sddl.c_str(),
    187       SDDL_REVISION_1, &sd, NULL))
    188     return false;
    189   bool rv = ::SetFileSecurityW(exe.value().c_str(), DACL_SECURITY_INFORMATION,
    190                                sd) == TRUE;
    191   ::LocalFree(sd);
    192   return rv;
    193 }
    194 
    195 // This function launches setup as the currently logged-in interactive
    196 // user that is the user whose logon session is attached to winsta0\default.
    197 // It assumes that currently we are running as SYSTEM in a non-interactive
    198 // windowstation.
    199 // The function fails if there is no interactive session active, basically
    200 // the computer is on but nobody has logged in locally.
    201 // Remote Desktop sessions do not count as interactive sessions; running this
    202 // method as a user logged in via remote desktop will do nothing.
    203 bool LaunchSetupAsConsoleUser(CommandLine* cmd_line) {
    204   // Convey to the invoked setup.exe that it's operating on a system-level
    205   // installation.
    206   cmd_line->AppendSwitch(switches::kSystemLevel);
    207 
    208   // Propagate --verbose-logging to the invoked setup.exe.
    209   if (CommandLine::ForCurrentProcess()->HasSwitch(switches::kVerboseLogging))
    210     cmd_line->AppendSwitch(switches::kVerboseLogging);
    211 
    212   // Get the Google Update results key, and pass it on the command line to
    213   // the child process.
    214   int key = GoogleUpdateSettings::DuplicateGoogleUpdateSystemClientKey();
    215   cmd_line->AppendSwitchASCII(switches::kToastResultsKey,
    216                               base::IntToString(key));
    217 
    218   if (base::win::GetVersion() > base::win::VERSION_XP) {
    219     // Make sure that in Vista and Above we have the proper DACLs so
    220     // the interactive user can launch it.
    221     if (!FixDACLsForExecute(cmd_line->GetProgram()))
    222       NOTREACHED();
    223   }
    224 
    225   DWORD console_id = ::WTSGetActiveConsoleSessionId();
    226   if (console_id == 0xFFFFFFFF) {
    227     PLOG(ERROR) << __FUNCTION__ << " failed to get active session id";
    228     return false;
    229   }
    230   HANDLE user_token;
    231   if (!::WTSQueryUserToken(console_id, &user_token)) {
    232     PLOG(ERROR) << __FUNCTION__ << " failed to get user token for console_id "
    233                 << console_id;
    234     return false;
    235   }
    236   // Note: Handle inheritance must be true in order for the child process to be
    237   // able to use the duplicated handle above (Google Update results).
    238   base::LaunchOptions options;
    239   options.as_user = user_token;
    240   options.inherit_handles = true;
    241   options.empty_desktop_name = true;
    242   VLOG(1) << __FUNCTION__ << " launching " << cmd_line->GetCommandLineString();
    243   bool launched = base::LaunchProcess(*cmd_line, options, NULL);
    244   ::CloseHandle(user_token);
    245   VLOG(1) << __FUNCTION__ << "   result: " << launched;
    246   return launched;
    247 }
    248 
    249 // A helper function that writes to HKLM if the handle was passed through the
    250 // command line, but HKCU otherwise. |experiment_group| is the value to write
    251 // and |last_write| is used when writing to HKLM to determine whether to close
    252 // the handle when done.
    253 void SetClient(const base::string16& experiment_group, bool last_write) {
    254   static int reg_key_handle = -1;
    255   if (reg_key_handle == -1) {
    256     // If a specific Toast Results key handle (presumably to our HKLM key) was
    257     // passed in to the command line (such as for system level installs), we use
    258     // it. Otherwise, we write to the key under HKCU.
    259     const CommandLine& cmd_line = *CommandLine::ForCurrentProcess();
    260     if (cmd_line.HasSwitch(switches::kToastResultsKey)) {
    261       // Get the handle to the key under HKLM.
    262       base::StringToInt(
    263           cmd_line.GetSwitchValueNative(switches::kToastResultsKey),
    264           &reg_key_handle);
    265     } else {
    266       reg_key_handle = 0;
    267     }
    268   }
    269 
    270   if (reg_key_handle) {
    271     // Use it to write the experiment results.
    272     GoogleUpdateSettings::WriteGoogleUpdateSystemClientKey(
    273         reg_key_handle, google_update::kRegClientField, experiment_group);
    274     if (last_write)
    275       CloseHandle((HANDLE) reg_key_handle);
    276   } else {
    277     // Write to HKCU.
    278     GoogleUpdateSettings::SetClient(experiment_group);
    279   }
    280 }
    281 
    282 }  // namespace
    283 
    284 bool CreateExperimentDetails(int flavor, ExperimentDetails* experiment) {
    285   struct FlavorDetails {
    286     int heading_id;
    287     int flags;
    288   };
    289   // Maximum number of experiment flavors we support.
    290   static const int kMax = 4;
    291   // This struct determines which experiment flavors we show for each locale and
    292   // brand.
    293   //
    294   // Plugin infobar experiment:
    295   // The experiment in 2011 used PIxx codes.
    296   //
    297   // Inactive user toast experiment:
    298   // The experiment in Dec 2009 used TGxx and THxx.
    299   // The experiment in Feb 2010 used TKxx and TLxx.
    300   // The experiment in Apr 2010 used TMxx and TNxx.
    301   // The experiment in Oct 2010 used TVxx TWxx TXxx TYxx.
    302   // The experiment in Feb 2011 used SJxx SKxx SLxx SMxx.
    303   // The experiment in Mar 2012 used ZAxx ZBxx ZCxx.
    304   // The experiment in Jan 2013 uses DAxx.
    305   using namespace attrition_experiments;
    306 
    307   static const struct UserExperimentSpecs {
    308     const wchar_t* locale;  // Locale to show this experiment for (* for all).
    309     const wchar_t* brands;  // Brand codes show this experiment for (* for all).
    310     int control_group;      // Size of the control group, in percentages.
    311     const wchar_t* prefix;  // The two letter experiment code. The second letter
    312                             // will be incremented with the flavor.
    313     FlavorDetails flavors[kMax];
    314   } kExperiments[] = {
    315     // The first match from top to bottom is used so this list should be ordered
    316     // most-specific rule first.
    317     { L"*", L"GGRV",  // All locales, GGRV is enterprise.
    318       0,              // 0 percent control group.
    319       L"EA",          // Experiment is EAxx, EBxx, etc.
    320       // No flavors means no experiment.
    321       { { 0, 0 },
    322         { 0, 0 },
    323         { 0, 0 },
    324         { 0, 0 }
    325       }
    326     },
    327     { L"*", L"*",     // All locales, all brands.
    328       5,              // 5 percent control group.
    329       L"DA",          // Experiment is DAxx.
    330       // One single flavor.
    331       { { IDS_TRY_TOAST_HEADING3, kToastUiMakeDefault },
    332         { 0, 0 },
    333         { 0, 0 },
    334         { 0, 0 }
    335       }
    336     }
    337   };
    338 
    339   base::string16 locale;
    340   GoogleUpdateSettings::GetLanguage(&locale);
    341   if (locale.empty() || (locale == base::ASCIIToWide("en")))
    342     locale = base::ASCIIToWide("en-US");
    343 
    344   base::string16 brand;
    345   if (!GoogleUpdateSettings::GetBrand(&brand))
    346     brand = base::ASCIIToWide("");  // Could still be viable for catch-all rules
    347 
    348   for (int i = 0; i < arraysize(kExperiments); ++i) {
    349     if (kExperiments[i].locale != locale &&
    350         kExperiments[i].locale != base::ASCIIToWide("*"))
    351       continue;
    352 
    353     std::vector<base::string16> brand_codes;
    354     base::SplitString(kExperiments[i].brands, L',', &brand_codes);
    355     if (brand_codes.empty())
    356       return false;
    357     for (std::vector<base::string16>::iterator it = brand_codes.begin();
    358          it != brand_codes.end(); ++it) {
    359       if (*it != brand && *it != L"*")
    360         continue;
    361       // We have found our match.
    362       const UserExperimentSpecs& match = kExperiments[i];
    363       // Find out how many flavors we have. Zero means no experiment.
    364       int num_flavors = 0;
    365       while (match.flavors[num_flavors].heading_id) { ++num_flavors; }
    366       if (!num_flavors)
    367         return false;
    368 
    369       if (flavor < 0)
    370         flavor = base::RandInt(0, num_flavors - 1);
    371       experiment->flavor = flavor;
    372       experiment->heading = match.flavors[flavor].heading_id;
    373       experiment->control_group = match.control_group;
    374       const wchar_t prefix[] = { match.prefix[0], match.prefix[1] + flavor, 0 };
    375       experiment->prefix = prefix;
    376       experiment->flags = match.flavors[flavor].flags;
    377       return true;
    378     }
    379   }
    380 
    381   return false;
    382 }
    383 
    384 // Currently we only have one experiment: the inactive user toast. Which only
    385 // applies for users doing upgrades.
    386 
    387 // There are three scenarios when this function is called:
    388 // 1- Is a per-user-install and it updated: perform the experiment
    389 // 2- Is a system-install and it updated : relaunch as the interactive user
    390 // 3- It has been re-launched from the #2 case. In this case we enter
    391 //    this function with |system_install| true and a REENTRY_SYS_UPDATE status.
    392 void LaunchBrowserUserExperiment(const CommandLine& base_cmd_line,
    393                                  InstallStatus status,
    394                                  bool system_level) {
    395   if (system_level) {
    396     if (NEW_VERSION_UPDATED == status) {
    397       CommandLine cmd_line(base_cmd_line);
    398       cmd_line.AppendSwitch(switches::kSystemLevelToast);
    399       // We need to relaunch as the interactive user.
    400       LaunchSetupAsConsoleUser(&cmd_line);
    401       return;
    402     }
    403   } else {
    404     if (status != NEW_VERSION_UPDATED && status != REENTRY_SYS_UPDATE) {
    405       // We are not updating or in re-launch. Exit.
    406       return;
    407     }
    408   }
    409 
    410   // The |flavor| value ends up being processed by TryChromeDialogView to show
    411   // different experiments.
    412   ExperimentDetails experiment;
    413   if (!CreateExperimentDetails(-1, &experiment)) {
    414     VLOG(1) << "Failed to get experiment details.";
    415     return;
    416   }
    417   int flavor = experiment.flavor;
    418   base::string16 base_group = experiment.prefix;
    419 
    420   base::string16 brand;
    421   if (GoogleUpdateSettings::GetBrand(&brand) && (brand == L"CHXX")) {
    422     // Testing only: the user automatically qualifies for the experiment.
    423     VLOG(1) << "Experiment qualification bypass";
    424   } else {
    425     // Check that the user was not already drafted in this experiment.
    426     base::string16 client;
    427     GoogleUpdateSettings::GetClient(&client);
    428     if (client.size() > 2) {
    429       if (base_group == client.substr(0, 2)) {
    430         VLOG(1) << "User already participated in this experiment";
    431         return;
    432       }
    433     }
    434     const bool experiment_enabled = false;
    435     if (!experiment_enabled) {
    436       VLOG(1) << "Toast experiment is disabled.";
    437       return;
    438     }
    439 
    440     // Check browser usage inactivity by the age of the last-write time of the
    441     // relevant chrome user data directory.
    442     const int kThirtyDays = 30 * 24;
    443     const int dir_age_hours = GetUserDataDirectoryWriteAgeInHours();
    444     if (dir_age_hours < 0) {
    445       // This means that we failed to find the user data dir. The most likely
    446       // cause is that this user has not ever used chrome at all which can
    447       // happen in a system-level install.
    448       SetClient(base_group + kToastUDDirFailure, true);
    449       return;
    450     } else if (dir_age_hours < kThirtyDays) {
    451       // An active user, so it does not qualify.
    452       VLOG(1) << "Chrome used in last " << dir_age_hours << " hours";
    453       SetClient(base_group + kToastActiveGroup, true);
    454       return;
    455     }
    456     // Check to see if this user belongs to the control group.
    457     double control_group = 1.0 * (100 - experiment.control_group) / 100;
    458     if (base::RandDouble() > control_group) {
    459       SetClient(base_group + kToastExpControlGroup, true);
    460       VLOG(1) << "User is control group";
    461       return;
    462     }
    463   }
    464 
    465   VLOG(1) << "User drafted for toast experiment " << flavor;
    466   SetClient(base_group + kToastExpBaseGroup, false);
    467   // User level: The experiment needs to be performed in a different process
    468   // because google_update expects the upgrade process to be quick and nimble.
    469   // System level: We have already been relaunched, so we don't need to be
    470   // quick, but we relaunch to follow the exact same codepath.
    471   CommandLine cmd_line(base_cmd_line);
    472   cmd_line.AppendSwitchASCII(switches::kInactiveUserToast,
    473                              base::IntToString(flavor));
    474   cmd_line.AppendSwitchASCII(switches::kExperimentGroup,
    475                              base::UTF16ToASCII(base_group));
    476   LaunchSetup(&cmd_line, system_level);
    477 }
    478 
    479 // User qualifies for the experiment. To test, use --try-chrome-again=|flavor|
    480 // as a parameter to chrome.exe.
    481 void InactiveUserToastExperiment(int flavor,
    482                                  const base::string16& experiment_group,
    483                                  const Product& product,
    484                                  const base::FilePath& application_path) {
    485   // Add the 'welcome back' url for chrome to show.
    486   CommandLine options(CommandLine::NO_PROGRAM);
    487   options.AppendSwitchNative(::switches::kTryChromeAgain,
    488       base::IntToString16(flavor));
    489   // Prepend the url with a space.
    490   base::string16 url(GetWelcomeBackUrl());
    491   options.AppendArg("--");
    492   options.AppendArgNative(url);
    493   // The command line should now have the url added as:
    494   // "chrome.exe -- <url>"
    495   DCHECK_NE(base::string16::npos,
    496             options.GetCommandLineString().find(L" -- " + url));
    497 
    498   // Launch chrome now. It will show the toast UI.
    499   int32 exit_code = 0;
    500   if (!product.LaunchChromeAndWait(application_path, options, &exit_code))
    501     return;
    502 
    503   // The chrome process has exited, figure out what happened.
    504   const wchar_t* outcome = NULL;
    505   switch (exit_code) {
    506     case content::RESULT_CODE_NORMAL_EXIT:
    507       outcome = kToastExpTriesOkGroup;
    508       break;
    509     case chrome::RESULT_CODE_NORMAL_EXIT_CANCEL:
    510       outcome = kToastExpCancelGroup;
    511       break;
    512     case chrome::RESULT_CODE_NORMAL_EXIT_EXP2:
    513       outcome = kToastExpUninstallGroup;
    514       break;
    515     default:
    516       outcome = kToastExpTriesErrorGroup;
    517   }
    518   // Write to the |client| key for the last time.
    519   SetClient(experiment_group + outcome, true);
    520 
    521   if (outcome != kToastExpUninstallGroup)
    522     return;
    523   // The user wants to uninstall. This is a best effort operation. Note that
    524   // we waited for chrome to exit so the uninstall would not detect chrome
    525   // running.
    526   bool system_level_toast = CommandLine::ForCurrentProcess()->HasSwitch(
    527       switches::kSystemLevelToast);
    528 
    529   CommandLine cmd(InstallUtil::GetChromeUninstallCmd(
    530                       system_level_toast, product.distribution()->GetType()));
    531   base::LaunchProcess(cmd, base::LaunchOptions(), NULL);
    532 }
    533 
    534 }  // namespace installer
    535