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      1 page.title=Concrete Software increases engagement with quests
      2 page.metaDescription=Concrete Software makes use of Google Play games services in its 10-pin bowling game, PBA Bowling Challenge.
      3 page.tags="developerstory", "games", "googleplay"
      4 page.image=images/cards/distribute/stories/concrete-bowling.jpg
      5 page.timestamp=1454440882
      6 
      7 @jd:body
      8 
      9 
     10 <h3>Background</h3>
     11 
     12 <div class="figure" style="width:113px">
     13   <img
     14   src="{@docRoot}images/distribute/stories/concrete-bowling-icon.png" />
     15 </div>
     16 
     17 <p>
     18   Concrete Software makes use of Google Play games services in its 10-pin
     19   bowling game,
     20   <a class="external-link"
     21   href="https://play.google.com/store/apps/details?id=com.concretesoftware.pbachallenge_androidmarket">
     22   PBA Bowling Challenge</a>. Once users have signed in with Google Play games
     23   services theyre able to take part in multiplayer games, view leaderboards,
     24   and gain achievements.
     25 </p>
     26 
     27 
     28 <h3>What they did</h3>
     29 
     30 <p>
     31   To offer players new game content, Concrete Software implemented Google Play
     32   games services quests. Easily accessible from the games home screen, quests
     33   are designed with clear goals that integrated into in-game goals and core
     34   experience. Each quest stated rewards; offered a progress tracker, which
     35   updates as users advance; gave a clear deadline; and a call to action button.
     36   Both short-term and long-term quests were offered to users.
     37 </p>
     38 
     39 <h3>Results</h3>
     40 
     41 <div class="figure" style="width:310px">
     42   <img
     43    src="{@docRoot}images/distribute/stories/concrete-bowling-screenshot.png"
     44    srcset=
     45   "{@docRoot}images/distribute/stories/concrete-bowling-screenshot.png 1x
     46   {@docRoot}images/distribute/stories/concrete-bowling-screenshot_2x.png 2x">
     47   <p class="img-caption">
     48     Prominent and customized quest icon displayed on home screen
     49   </p>
     50 </div>
     51 
     52 <p>
     53   Quests appealed most to dedicated users, and yet there is still an increase
     54   in their engagement after using quests. <b>Sessions per user improved 14.4
     55   percent</b> DoD upon quests acceptance, and <b>3.7 percent</b> DoD upon
     56   completion. While users who accepted a quest <b>started 98 percent more
     57   sessions per day</b>; users who completed a quest <b>started 140.2 percent
     58   </b> more.
     59 </p>
     60 
     61 <p>
     62   Concrete Software also found that quest acceptance and completion rates
     63   increased overtime, while daily active users (DAU) remained constant. Among
     64   users who accepted the first quest, almost <b>48% of the users accepted a
     65   second</b> quest. Among those who completed the first, <b>78% accepted a
     66   second</b>.
     67 </p>
     68 
     69 <p>
     70   Quests also had a positive impact on retention with one day retention for
     71   users who accepted a quest being <b>39.2 percent higher</b> than the average;
     72   for users who completed a quest, its <b>60.7 percent higher</b> than the
     73   average.
     74 </p>
     75 
     76 <p>
     77   See examples of how Concrete Software integrated Google Play games services
     78   into the <a class="external-link"
     79   href="{@docRoot}shareables/stories/ConcreteSoftware_PBABowling_gpgs.pdf">
     80   UI of PBA Bowling Challenge</a>.
     81 </p>
     82 
     83 <h3>Get started</h3>
     84 
     85 <p>
     86   Find out how to
     87   <a class="external-link"
     88   href="https://developers.google.com/games/services/common/concepts/quests">
     89   implement quests</a> in your games and discover more about
     90   <a href="https://developer.android.com/distribute/engage/game-services.html">
     91   using Google Play games services</a> in your games to increase player
     92   engagement and revenues.
     93 </p>
     94