1 page.title=Noom Grows International Revenue by 80% Through Localization on Google Play 2 page.metaDescription=Noom increases revenue by localizing their app. 3 page.tags="developerstory", "apps", "googleplay" 4 page.image=images/cards/distribute/stories/noom.jpg 5 page.timestamp=1468901832 6 7 @jd:body 8 9 <div class="figure"> 10 <img src="{@docRoot}images/distribute/stories/noom-icon.png" /> 11 </div> 12 13 <h3> 14 Background 15 </h3> 16 17 <p> 18 With a mission to help people live healthier lives, 19 <a class="external-link" href= 20 "https://play.google.com/store/apps/developer?id=Noom+Inc.">Noom</a> guides 21 their users through behavior change programs to create lifestyle habits and 22 target global health challenges. Available initially on Google Play, 23 Android first and Noom have achieved success expanding to international 24 markets, taking advantage of the broad reach of Android. 25 </p> 26 27 <h3> 28 What they did 29 </h3> 30 31 <p> 32 Launching first in the US, Noom created a series of programs tailored to 33 their users specific <a class="external-link" href= 34 "https://play.google.com/store/apps/details?id=com.wsl.noom"> 35 health goals</a>. Key to their approach is offering a holistic solution, 36 including simple personalized tasks, progress tracking, meal feedback, and 37 support from both personal coaches and peers. The team has a strategic 38 approach to expanding their user base globally. Noom localized their app to 39 better connect with users in the following areas: 40 </p> 41 42 <ul> 43 <li><strong>Localized product</strong> 44 <ul style="list-style: none;"> 45 <li>In addition to translating their app to five languages and their store 46 listing page to 11 languages, Noom conducted extensive analysis to 47 determine the right financial model tailored to each international 48 market. This included evaluation of their competitive landscape and 49 local health and wellness spending behavior, in addition to running 50 pricing experiments to determine the optimal offering between 51 subscriptions, IAPs, or a premium app.</li> 52 </ul> 53 </li> 54 55 <li><strong>Localized cuisines</strong> 56 <ul style="list-style: none;"> 57 <li>When Noom started researching the Korean, Japanese, German, and Latin 58 American markets, they immediately focused on localizing their food 59 database. Using a combination of local food editors, existing food 60 databases, and user suggestions, their app now includes local cuisine 61 and popular packaged food brands, offering a simpler and more 62 comprehensive experience for users.</li> 63 </ul> 64 </li> 65 66 <li><strong>Localized coaches</strong> 67 <ul style="list-style: none;"> 68 <li>Hiring local coaches not only removed language barriers, but also 69 reduced response times as they are located within the same time zone 70 as their users. Using various notification types, Noom has increased 71 user engagement by three to four times.</li> 72 </ul> 73 </li> 74 </ul> 75 76 <img src="{@docRoot}images/distribute/stories/noom-screenshot.png"> 77 <p class="img-caption"> 78 <strong>Figure 1.</strong> German Play Store listing page, Korean recipes, 79 and Japanese meal plan 80 </p> 81 82 <h3> 83 Results 84 </h3> 85 86 <p> 87 <em>"Android's global focus and great localization tooling made the decision 88 to go global much easier. Localization to new markets has been a consistent 89 growth driver at Noom,"</em> said Artem Petakov, co-founder and President 90 at Noom. 91 </p> 92 93 <p> 94 Over the last three years, Nooms localization efforts led to an <strong>80% 95 increase in international revenue growth on Android</strong>. In Japan 96 alone, <strong>revenue increased more than 480%</strong> during the same 97 time period. To identify future expansion opportunities, the team looks 98 towards countries with strong Android penetration and install growth 99 using the English product and plans to apply their localization methods to 100 achieve even greater success. 101 </p> 102 103 <h3> 104 Get started 105 </h3> 106 107 <p> 108 Learn more about <a class="external-link" href= 109 "https://material.google.com/patterns/notifications.html">Notifications</a>, 110 and find out about 111 <a href="{@docRoot}distribute/tools/localization-checklist.html"> 112 app localization</a> and how to 113 <a href="{@docRoot}distribute/users/expand-to-new-markets.html"> 114 Expand Into New Markets</a>. 115 </p>